Virtual Care
Book a one-on-one virtual session with our clinicians for real support with your hearing aids. After purchase, our team will text you to schedule your appointment at a time that works for you.
We provide virtual care for most major hearing aid brands, including Phonak, Unitron, Oticon, Bernafon, Starkey, ReSound, and Signia.
Note: Virtual care is not available for Widex devices
What Is Included
- Hearing aid programming adjustments for clarity, volume, and performance in noise
- Hearing aid consultation including second opinions and upgrade guidance
- Accessory consultation and setup for phone, TV, and streaming
- Warranty check and support with guidance on service or repair
How It Works
- Purchase this virtual care appointment
- Our team texts you to schedule your session
- Join your appointment from your phone or computer
- Get expert support tailored to your hearing needs
FAQ
Can hearing aids be adjusted remotely?
Yes. We can adjust most hearing aids remotely to improve clarity, volume, and performance in noise.
Purchase this appointment and we will text you to schedule. Our clinician will guide you through the setup and adjustments during your session.
We support Phonak, Unitron, Oticon, Bernafon, Starkey, ReSound, and Signia. Widex devices are not supported for virtual care.
Many common issues like low volume, poor clarity, or trouble in noise can be improved virtually. Some cases may still require an in-clinic visit.
Yes. We can help with Bluetooth pairing, streaming setup, and compatible accessories.
We will assess the age of your devices, their programmed settings and your usage and let you know if adjustments are enough or if newer technology would make a noticeable difference.